{"id":6251,"date":"2025-08-11T15:45:20","date_gmt":"2025-08-11T07:45:20","guid":{"rendered":"https:\/\/kulliyyah.iium.edu.my\/kod\/?page_id=6251"},"modified":"2026-03-04T15:06:04","modified_gmt":"2026-03-04T07:06:04","slug":"faqs","status":"publish","type":"page","link":"https:\/\/kulliyyah.iium.edu.my\/kod\/contact-us\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6251\" class=\"elementor elementor-6251\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ac0f9d elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"1ac0f9d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9e6f368\" data-id=\"9e6f368\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6e4017d elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"6e4017d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7ea7e11\" data-id=\"7ea7e11\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-87efdb4 elementor-widget elementor-widget-heading\" data-id=\"87efdb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ba6d2d elementor-widget elementor-widget-toggle\" data-id=\"9ba6d2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1631\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1631\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How to book appointment as Outpatient?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1631\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1631\"><p><strong>Outpatient Clinic (IIUM Kuantan):<\/strong><\/p><p><strong>Option 1: Call the Clinic<\/strong><\/p><p>\ud83d\udcde <strong>Contact Number: <\/strong><strong>09-570 4900 \/ 09-570 4911<\/strong> (General Line \u2013 ask for Dental Clinic \/ Outpatient)<\/p><p>Speak to the clinic staff to:<\/p><ul><li>Register for a first-time appointment, OR<\/li><li>Book follow-up treatment<\/li><\/ul><p><strong>Option 2: Walk-in Registration<\/strong><\/p><p>\ud83d\udd58 <strong>Operating Hours (Subject to change):<\/strong><\/p><ul><li><strong>Monday \u2013 Thursday:<\/strong> 8.00 AM \u2013 12.00 PM, 2.00 PM \u2013 4.30 PM<\/li><li><strong>Friday:<\/strong> 8.00 AM \u2013 11.15 PM, 2.45 PM \u2013 4.30 PM<\/li><\/ul><p>\ud83d\udccd <strong>Location: <\/strong><em>Refer our map venue on right panel of the website<\/em><\/p><p>Visit the <strong>reception counter (Outpatient Department)<\/strong> at the ground floor for registration and appointment slots.<\/p><p><strong>Option 3: Via IIUM Dental Clinic Social Media<\/strong><\/p><p>\ud83d\udd17 Look for updates or online appointment links:<\/p><ul><li>Facebook: <a href=\"https:\/\/www.facebook.com\/iiumdental\/\">IIUM Dental Specialist Clinic<\/a><\/li><\/ul><p>Sometimes appointment announcements or schedules are shared here.<\/p><p><strong>\ud83d\udcdd Important Notes:<\/strong><\/p><ul><li>Bring <strong>your IC\/passport\/student\/staff card<\/strong><\/li><li>For <strong>first-time patients<\/strong>, a basic screening may be required before treatment.<\/li><li>The clinic offers both <strong>undergraduate treatment (free\/low-cost)<\/strong> and <strong>specialist services (paid)<\/strong> \u2013 depending on your case and urgency.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1632\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1632\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the software provided by the University?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1632\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1632\"><ol><li><a href=\"https:\/\/portal.azure.com\/\" target=\"_blank\" rel=\"noopener\">Microsoft Azure<\/a><\/li><li><a href=\"https:\/\/www.office.com\" target=\"_blank\" rel=\"noopener\">Microsoft 365<\/a><\/li><li>\u00a0<a href=\"https:\/\/www.canva.com\/education\/\" target=\"_blank\" rel=\"noopener\">Canva for EDU<\/a><\/li><li><a href=\"https:\/\/pixlr.com\/\" target=\"_blank\" rel=\"noopener\">PIXL Premium<\/a><\/li><li><a href=\"https:\/\/www.adobe.com\/home\" target=\"_blank\" rel=\"noopener\">Adobe CC<\/a><\/li><li>SPSS<\/li><li><a href=\"https:\/\/www.zoom.com\/\" target=\"_blank\" rel=\"noopener\">Zoom for EDU<\/a><\/li><li>Turtinin<\/li><\/ol><p>Visit <a href=\"https:\/\/heyzine.com\/flip-book\/ca5bd6690c.html\" target=\"_blank\" rel=\"noopener\">ICT Services Catalog 2025<\/a> for more info<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1633\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1633\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How to get Desktop Computer\/Notebook from university?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1633\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1633\"><p>To apply for a <strong>computer (e.g., as a student or employee)<\/strong> \u2014 like getting a computer from a school, government program, or workplace \u2014 the exact steps depend on the organization. But here&#8217;s a general step-by-step guide you can follow:<\/p><p><strong>Steps to Apply for a Computer<\/strong><\/p><ol><li><strong> Check Eligibility<\/strong><\/li><\/ol><ul><li>Find out who is eligible to apply (e.g., students, low-income families, employees, etc.)<\/li><li>Check age, income, enrollment status, or job role requirements.<\/li><\/ul><ol start=\"2\"><li><strong> Find the Program or Provider<\/strong><\/li><\/ol><ul><li>Identify the source:<ul><li>School\/University<\/li><li>Government scheme (like free laptop schemes)<\/li><li>NGO or charity<\/li><li>Workplace or IT department<\/li><\/ul><\/li><\/ul><ol start=\"3\"><li><strong> Gather Required Documents<\/strong><\/li><\/ol><p>Prepare common documents such as:<\/p><ul><li>Proof of identity (ID card, passport)<\/li><li>Proof of address<\/li><li>Proof of enrollment (for students)<\/li><li>Income certificate (if applying through low-income program)<\/li><li>Employment verification (for work-related applications)<\/li><\/ul><ol start=\"4\"><li><strong> Fill Out the Application Form<\/strong><\/li><\/ol><ul><li>Find the official application form (online or offline)<\/li><li>Fill in all required information accurately<\/li><\/ul><ol start=\"5\"><li><strong> Submit the Application<\/strong><\/li><\/ol><ul><li>Submit via the designated method:<ul><li>Online submission portal<\/li><li>Email<\/li><li>Physical submission (e.g., at a school or office)<\/li><\/ul><\/li><\/ul><ol start=\"6\"><li><strong> Wait for Approval<\/strong><\/li><\/ol><ul><li>You may receive:<ul><li>A confirmation email or message<\/li><li>A follow-up for more documents or verification<\/li><\/ul><\/li><\/ul><ol start=\"7\"><li><strong> Receive the Computer<\/strong><\/li><\/ol><ul><li>Once approved, you\u2019ll be given a:<ul><li>Date for pickup or delivery<\/li><li>Receipt or agreement to sign<\/li><\/ul><\/li><\/ul><ol start=\"8\"><li><strong> Use Responsibly<\/strong><\/li><\/ol><ul><li>Follow any usage rules (some programs may restrict personal use)<\/li><li>Keep the computer in good condition, especially if it&#8217;s a loan<\/li><\/ul><p><a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSefMqhbx7W1bYOFfw1DI4JrYUvMas6fUaHTGU7T0ipPl2j4PA\/viewform\">Online Request Form for computer (support\/technical staff)\u00a0<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcf2a4a elementor-widget elementor-widget-heading\" data-id=\"fcf2a4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Feel free to leave your question or inquiry about our department, programes or services here. Fill in below docs and we will respond to you as soon as possible<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1606b7e\" data-id=\"1606b7e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c10890a e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"c10890a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14c93bf elementor-widget elementor-widget-google_maps\" data-id=\"14c93bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Kulliyyah%20of%20Dentistry&#038;t=m&#038;z=16&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Kulliyyah of Dentistry\"\n\t\t\t\t\taria-label=\"Kulliyyah of Dentistry\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c8549c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4c8549c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-map-marker-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Kulliyyah of Dentistry, IIUM Kuantan, Jalan Sultan Ahmad Shah, Bandar Indera Mahkota, 25200 Kuantan, Pahang Darul Makmur<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">dentistry@iium.edu.my<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-fax\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">609-570 5580 (Fax)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/www.iium.edu.my\/kulliyyah\/kod\/dental-clinical-services\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-bookmark\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">609-570 5500\/6161 (IIUM Dental Clinic)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/www.iium.edu.my\/kulliyyah\/kod\/cleft-management\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-bookmark\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">609-570 6161 (Cleft Clinic)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs How to book appointment as Outpatient? Outpatient Clinic (IIUM Kuantan): Option 1: Call the Clinic \ud83d\udcde Contact Number: 09-570 4900 \/ 09-570 4911 (General Line \u2013 ask for Dental Clinic \/ Outpatient) Speak to the clinic staff to: Register for a first-time appointment, OR Book follow-up treatment Option 2: Walk-in Registration \ud83d\udd58 Operating Hours<\/p>\n<p class=\"more-link\"><a href=\"https:\/\/kulliyyah.iium.edu.my\/kod\/contact-us\/faqs\/\" class=\"themebutton\">Read More<\/a><\/p>\n","protected":false},"author":44,"featured_media":0,"parent":412,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"class_list":["post-6251","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kulliyyah.iium.edu.my\/kod\/wp-json\/wp\/v2\/pages\/6251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kulliyyah.iium.edu.my\/kod\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kulliyyah.iium.edu.my\/kod\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kulliyyah.iium.edu.my\/kod\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/kulliyyah.iium.edu.my\/kod\/wp-json\/wp\/v2\/comments?post=6251"}],"version-history":[{"count":16,"href":"https:\/\/kulliyyah.iium.edu.my\/kod\/wp-json\/wp\/v2\/pages\/6251\/revisions"}],"predecessor-version":[{"id":6469,"href":"https:\/\/kulliyyah.iium.edu.my\/kod\/wp-json\/wp\/v2\/pages\/6251\/revisions\/6469"}],"up":[{"embeddable":true,"href":"https:\/\/kulliyyah.iium.edu.my\/kod\/wp-json\/wp\/v2\/pages\/412"}],"wp:attachment":[{"href":"https:\/\/kulliyyah.iium.edu.my\/kod\/wp-json\/wp\/v2\/media?parent=6251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}