Hotel Putra Brasmana, Kuala Perlis ā 26 February 2025






The event hall of Hotel Putra Brasmana came alive with laughter, learning, and lively discussions as 35 administrative staff from Universiti Islam Antarabangsa Tuanku Syed Sirajuddin (UniSIRAJ) gathered for the āEnglish for the Workplaceā workshop. A collaborative event between UniSIRAJ (formerly known as KUIPS) and the Kulliyyah of Sustainable Tourism and Contemporary Languages (KSTCL), International Islamic University Malaysia (IIUM), the event left participants not only more confident in their writing but also more connected to their roles and each other.

Delivered by a dynamic team of language and communication experts from the Department of English Language, KSTCL āDr. Shahrul Nizam bin Mohd Basari, Assoc. Prof. Dr. Afiza binti Mohamad Ali, and Dr. Al Amirul Eimer bin Ramdzan Aliāthe workshop was designed to build practical English writing skills, Ā relevant to the workplace scenario in the current technology era. Funded by the Jamalullail Research Grant Scheme (JRGS 4.0), the session forms part of a year-long initiative to uplift communication standards among UniSIRAJ administrative officersā.

Structured into highly interactive segmentsāincluding Introduction to Workplace Writing, a Needs Assessment, and Writing Formal Emailsāthe half-day workshop successfully merged practical instruction with lively peer engagement activitiesā.
But what took the facilitators by surprise was the overwhelming energy and active participation during the Needs Assessment session.
āWe expected a simple feedback round,ā shared Dr. Shahrul, ābut it turned into a passionate discussion. Participants not only voiced their struggles with workplace English but also suggested meaningful solutions. The openness and eagerness to learn exceeded our expectations. Most importantly, their basic use of English was commendable too.ā
That energy translated into glowing reviews from attendees. One participant wrote,
āThis was a very impactful workshop. Iāve learned so much about improving my email writing and professional tone.ā
Another said,
āPlease hold a second seriesāIāll definitely register again!ā
Notably, a common theme in the feedback was the strong preference for face-to-face sessions.
āThe interaction really motivated me. I hope more workshops will be done in person like thisāmuch better than online!ā
This sentiment was echoed by several others, suggesting that the physical environment encouraged more open sharing and real-time learning and communicationāa crucial element for language skill developmentā.
Organized by UNISIRAJās Human Resource Department, the programme clearly resonated with the attendees, many of whom left inspired and empowered to improve their workplace communication as the university aims to gain better credibility in its internationalization efforts which include dealing with PhD students from overseas.
The facilitators now plan to take this valuable feedback into account as they design future workshops and workable modules in the series. More in-person sessions, deeper content, and longer durations are likely on the horizon. As the English Writing for the Workplace Workshop series continues, one thing is clear: when learning is interactive, relevant, and personal, the results are not just measurableātheyāre transformative and exciting!
Reported by
AP Dr Afiza Mohamad Ali,
Research Team Member.
11/4/2025